FAIR TREATMENT OF CONSUMERS IN FINANCIAL SERVICES: KEY COMPLIANCE LESSONS FROM REGULATION AND PRACTICE

Consumer protection has become a central enforcement priority in Tanzania’s financial sector. Under the Bank of Tanzania (Financial Consumer Protection) Regulations, GN No. 884, financial service providers face heightened regulatory scrutiny on how they treat consumers—particularly in lending, debt recovery, and contract structuring. This brief update highlights core obligations and practical lessons drawn from regulatory […]

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